Careers

• Exciting position within a leading not-for-profit community health organisation.
• Join a passionate and enthusiastic team.
• Exceptionally Supportive and Positive team culture.

Are you an energetic manager with a strategic approach to improving health equity? 

North Richmond Community Health (NRCH) is committed to making healthcare more accessible and culturally relevant. NRCH works with community members to support social justice principles which afford all people the right to dignity, respect, and the highest quality of care. NRCH provides a range of medical, allied health, dental and community services to clients from all backgrounds. The Centre for Culture Ethnicity and Health (CEH) is a program of North Richmond Community Health. 

The Centre for Culture Ethnicity and Health is a unique program in Australia that looks at the intersection of culture, language and health beliefs to understand the barriers and opportunities for service provision for people from refugee and migrant backgrounds.

As the Manager of CEH, you will lead an incredibly diverse and knowledgeable team of people with a strong commitment to equity and social justice. With areas of work ranging from leading thinking about cultural competence, health literacy and language services to community education about viral hepatitis and operation of Australia’s biggest online library of translated health and wellbeing resources – each day brings a different challenge.

CEH is well positioned and ready for significant growth and the new Manager will lead this through their strategic focus on new opportunities as well as maintaining the positive reputation of CEH with its existing stakeholders.

Manager CEH (Fulltime permanent)

The Manager CEH will provide effective leadership and operational management to Coordinators and staff of CEH in line with NRCH values and strategic direction.

The Manager CEH will have a strong, strategic external focus that seeks to extend the work, reach and funding of CEH. The role will require consideration of new audiences for existing CEH products as well as development of new products.  Increasing our own revenue streams and reducing our reliance on state government funding will be an aim of the position.

Roles and responsibilities include, but are not limited to:

• Along with Executive and CEH Coordinators, identify and engage new and expanded audiences for CEH products.
• Support the development of new products at CEH and oversight of a customer relations management application.
• Establish, manage and evaluate CEH projects, including specific health promotion plans, state-wide blood borne virus/sexually transmitted infection BBV/ expertise for multicultural communities, capacity building for agencies in the areas of cultural competence, health literacy, language services and in the future, consumer participation.
• Provide leadership and support to the CEH Coordinators and their teams to meet identified deliverables.
• Work collaboratively to ensure relationships with key stakeholders supports NRCH/CEH strategies.

Key Selection Criteria

Essential qualifications, attributes and skills include, but are not limited to:

• Tertiary qualification in health promotion, social sciences, or other relevant area.
• Minimum 5 years’ experience in a management position of a team or similar service program.
• Thorough working knowledge of the health and community care system in Victoria; understanding of, and commitment to, Community Health Principles.
• Significant experience in public policy development and a sound understanding of current policy directions in the field of health & wellbeing.
• Strategic analysis, research and planning capabilities that will deliver high quality projects/programs to improve outcomes for communities.
• Extensive experience effectively managing staff and developing high performance teams that foster growth, development and a culture of learning, continuous improvement and striving for best practise.
• High level of capability to develop client and stakeholder relationships and partnerships.
• Well-developed written and verbal communication skills; including capacity to develop strategic relationships with stakeholders.
• Demonstrated success in advocating and networking for change.
• Demonstrated success writing tender responses, grant submissions and funding proposals.
• Understanding of the complex nature of migration and settlement including the refugee journey.

Desirable attributes include: :

• Lived experience of migration and settlement
• Proficiency in a language other than English

The position description can be found here.​

Please note it is a requirement for all employees of North Richmond Community Health to demonstrate evidence of mandatory immunisations/vaccinations prior to commencement of employment, based on the Immunisation Category their position falls under.

All offers of employment are subject to provision of a satisfactory National Criminal History Check.

To apply for this position, please forward a cover letter which addresses the key selection criteria and your resume to workforus@nrch.com.au including the subject line CEH Manager, by close of business on 12 February, 2024.

Please note, only successful applicants will be contacted.