Drop the Jargon October 23 2018 Resources
Drop the Jargon is a day for professionals in Australian health, community services and local government to use plain language.
Here are some resources to help you in your workplace on the day.
- Here is a link to the website where you can pledge
- A link to a video promoting the day
- A4 posters for your workplace
- A quick trivia questionnaire presentation you can organise for your colleagues on the day
- Banner materials for websites and social media (below)
Drop the Jargon Small Banner
Click on the image below to download.
Drop the Jargon Large Banner
Click on the image below to download.
Connecting with communities using Health Literacy principles
Plain language is essential for effective communication. When health information is presented in plain language, it is easier for people to understand. This is particularly important when dealing with diverse communities where English may not be the first language for many residents.
The Arthur Kleinman Explanatory Model
This model was first proposed by Arthur Kleinman, who developed a set of eight questions to ask a client to learn more about their explanatory model to provide better patient-centered care.
Working with interpreters: troubleshooting and trust-building
Building relationships with clients can be a delicate task. Trust is integral to effectively carrying out our work professionally, but what happens when we bring an interpreter into the scenario? Find out in this article.
A Skilled Way of Checking In
During workshops, we find that questions like “Does that make sense?” often fall short of revealing the true picture. ‘Teach-back’ is a simple yet powerful tool which allows for far better communication. Read this month’s blog to know more about this tool.
