Launching our new 21st birthday website

Apr 20, 2015

We have launched our new 21st birthday website. Over the past two decades, we have worked with thousands of people and hundreds of organisations across the health, community and local government sector. We have demonstrated our commitment to achieving better health service outcomes for people from refugee and migrant backgrounds. To recognise these achievements, we have developed a website dedicated to celebrating 21 years. The website includes: – Staff testimonials – Past projects – Information about our upcoming seminar series If you have any feedback about the website or have worked with us in the past and would like to contribute a story – please contact Frances Nolan on francesn@www.ceh.org.au.

Related Information

Connecting with communities using Health Literacy principles

Plain language is essential for effective communication. When health information is presented in plain language, it is easier for people to understand. This is particularly important when dealing with diverse communities where English may not be the first language for many residents.

Co-design: what, why and how?

We know that collaboration is an important step in engaging diverse communities in services, particularly those that face certain barriers such as linguistic and cultural differences, lack of awareness of services, and limited access to information. So, how can we collaborate with these communities? Read on for our thoughts.

The Arthur Kleinman Explanatory Model

This model was first proposed by Arthur Kleinman, who developed a set of eight questions to ask a client to learn more about their explanatory model to provide better patient-centered care.

Addressing challenges to work cross culturally; new cultural competence bundles

When there are gaps in cultural awareness and language, there are more misunderstandings, biases and sometimes compromised health outcomes. The good news is that there is so much we can do to be more prepared.